Frequently Asked Questions

Yes. Football Compass operates under a licence from the Malta Gaming Authority (MGA), which obliges the site to follow strict fairness, anti‑money‑laundering and responsible‑gaming standards. You can verify our licence number on the MGA website. Regulatory oversight ensures that all bets are settled correctly and that customer funds are held in segregated accounts.

When you sign up you’ll be asked to provide a government‑issued photo ID (passport, driver’s licence or national ID), a recent proof of address such as a utility bill or bank statement dated within the last three months, and in some cases a copy of the front of the payment method you intend to use. These documents help us comply with Know‑Your‑Customer (KYC) regulations and protect your account. Verification is usually completed within 24 hours once all documents are uploaded.

Football Compass accepts Visa and Mastercard credit/debit cards, the e‑wallets Skrill and Neteller, Paysafecard vouchers, direct bank transfers and the cryptocurrencies Bitcoin, Ethereum and USDT. Deposits via e‑wallet or crypto are processed instantly; card and bank transfers may take 1‑3 business days. There are no deposit fees on our side, although your payment provider may charge a small service cost.

An Asian handicap assigns a half‑ or quarter‑goal line to a team to eliminate the draw outcome from the market. If you back a team with a -1.5 handicap, that team must win by two or more goals for the bet to win; a +1.5 handicap means the team can lose by one goal or win outright. This system creates only two possible results and often provides more balanced odds than a standard 1X2 market.

To cash out, go to the ‘Withdraw’ section of your account, select the same method you used to deposit (e‑wallet, card or bank transfer), enter the amount and confirm. E‑wallet withdrawals are usually processed within 24 hours, while card and bank transfers take 3‑5 business days. The minimum withdrawal is £10, and there are no withdrawal fees on our side, though your bank or e‑wallet provider may apply a small charge.

If a match is postponed before kick‑off and not played within the official reschedule window (generally 48 hours), all bets on that market are voided and the stake is refunded to your account. If the match is abandoned after the start but completed within the same competition schedule, betting settlement follows the official result. In the rare case of a match being cancelled entirely, the bet is void and your stake returned automatically.